Quality leadership is essential for the fire and emergency services to accomplish the mission, improve member satisfaction, and best serve the community. This course examines leadership styles, qualities, ethics, and best practices to help your department function at a high level and avoid fire and emergency services leadership pitfalls. Retention research will also be discussed

As the number of electric vehicles on the roadways increases, it is important for first responders to understand how a response involving these types of vehicles is different than those with an internal combustion engine. This awareness and fundamentals course will introduce first responders to hybrid and electric vehicles, share data and resources, and equip