You may be aware that the NVFC First Responder Helpline is available for assistance with a variety of work-life stresses. But do you know all the services that are available to you and your household family? Or that the corresponding MyBHS portal and app are filled with resources to support the health of you and

This course from the National Volunteer Fire Council and the American Psychological Association's Center for Organizational Excellence is designed to empower fire department leadership to promote and support healthy, high-performing fire/EMS departments. Based on the framework from the Psychologically Healthy Fire Departments initiative, this course focuses on six key practices – member involvement, health and

Essentials of Volunteer Retention & Recruitment - Many fire and EMS departments across the nation are struggling to find new volunteer members and retain their current members. This session discusses the challenges of recruiting volunteers, presents valuable research collected as part of the NVFC’s Make Me A Firefighter campaign, and offers ideas to help overcome

Incident Safety Officer Training - The NVFC’s Incident Safety Officer (ISO) training will give students an overview of the role of an ISO and cover communications and safety, as well as the practical application of this information. Please note, this is not an ISO certification program. Leadership for the Fire and Emergency Services - Quality

As the number of electric vehicles on the roadways increases, it is important for first responders to understand how a response involving these types of vehicles is different than those with an internal combustion engine. This awareness and fundamentals course sponsored by General Motors will introduce first responders to hybrid and electric vehicles, share data

Quality leadership is essential for the fire and emergency services to accomplish the mission, improve member satisfaction, and best serve the community. This course examines leadership styles, qualities, ethics, and best practices to help your department function at a high level and avoid fire and emergency services leadership pitfalls. Retention research will also be discussed

The NVFC published the textbook Volunteer Fire Service Culture – Essential Strategies for Success as a guide to fire service leaders who desire to change their department’s culture and attitude

This course focuses on the specific techniques and knowledge required to teach others about flammable liquids hazmat response. After completing the course, attendees will be able to relate the specific

This course focuses on the different types and scopes of scenarios that can be used in hazmat training. Attendees will learn the various student learning styles and how to use