This course from the National Volunteer Fire Council and the American Psychological Association's Center for Organizational Excellence is designed to empower fire department leadership to promote and support healthy, high-performing

Essentials of Volunteer Retention & Recruitment - Many fire and EMS departments across the nation are struggling to find new volunteer members and retain their current members. This session discusses

Incident Safety Officer Training - The NVFC’s Incident Safety Officer (ISO) training will give students an overview of the role of an ISO and cover communications and safety, as well

As the number of electric vehicles on the roadways increases, it is important for first responders to understand how a response involving these types of vehicles is different than those

Quality leadership is essential for the fire and emergency services to accomplish the mission, improve member satisfaction, and best serve the community. This course examines leadership styles, qualities, ethics, and

The NVFC published the textbook Volunteer Fire Service Culture – Essential Strategies for Success as a guide to fire service leaders who desire to change their department’s culture and attitude

This course focuses on the specific techniques and knowledge required to teach others about flammable liquids hazmat response. After completing the course, attendees will be able to relate the specific

This course focuses on the different types and scopes of scenarios that can be used in hazmat training. Attendees will learn the various student learning styles and how to use

Proper planning starts with recognizing and analyzing risks. This course will cover the importance of the risk assessment process to hazmat response training. Attendees will learn how to incorporate the