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Webinar: Social Fitness – Skills to Improve Community Relations for the Volunteer Firefighter

June 15 @ 2:00 pm - 3:00 pm EDT

Free

The public appreciates good customer service when dealing with an organization, and the same is true for your volunteer fire department. While performing skillfully during calls is the trademark of competent firefighters, the public may judge you on other things, such as how you acted during a call and how they were treated. Join Tom Merrill for this free webinar to sharpen your social fitness skills and improve your department’s customer service reputation. In a field where many situations are out of your control, learn more about what is in your direct control – a caring attitude, timely responses, and true empathy.

Details

Date:
June 15
Time:
2:00 pm - 3:00 pm EDT
Cost:
Free
Website:
https://zoom.us/webinar/register/WN_c_rPKtsyRnuqZP94rGtAxQ

Organizer

National Volunteer Fire Council