This empowering, highly anticipated sequel builds upon Part 1 and focuses on two essential tools: Emotional Labeling and the Pause Trifecta. Led by Kerry Mensior, a 30-year law enforcement veteran and executive director of IDEA (International De-Escalation Association), this session delves into the precise application of these techniques. Discover how to avoid common pitfalls, harness de-escalation effectively, and learn the intricacies of the innovative Pause Trifecta. Kerry Mensior’s extensive background as a first responder, including years as a firefighter and emergency medical technician, brings unmatched expertise to this invaluable training. Enhance your de-escalation skills, mitigate negative reactions, and contribute to a safer community. Don’t miss this opportunity to learn from a renowned expert in the field. Register.