Leadership for the Fire and Emergency Services (4-6 hours): Quality leadership is essential for the fire and emergency services to accomplish the mission, improve member satisfaction, and best serve the community. This course examines leadership styles, qualities, ethics, and best practices to help your department function at a high level and avoid fire and emergency services leadership pitfalls. Retention research will also be discussed to help leaders understand retention concerns and identify solutions.

Planning and Implementing a Training Program (2 hours): This course reviews best practices for creating a robust training program in a volunteer fire department. You will learn how to ensure your training program produces positive outcomes, accomplishes training goals, and prepares members to run safe and effective operations.

Instructors: Brian Focht and Dave Lewis