Essentials of Volunteer Retention and Recruitment

Many fire and EMS departments across the nation are struggling to find new volunteer members and retain their current members. This session discusses the challenges of recruiting volunteers, presents valuable research collected as part of the NVFC’s Make Me A Firefighter campaign, and offers ideas to help overcome recruiting challenges. Potential retention solutions and the importance of leadership will also be covered.

Building a Healthy and High-Performing Fire Department

This course from the National Volunteer Fire Council and the American Psychological Association’s Center for Organizational Excellence is designed to empower fire department leadership to promote and support healthy, high performing fire/EMS departments. Based on the framework from the Psychologically Healthy Fire Departments initiative, this course focuses on six key practices – member involvement, health and safety, member growth and development, work-life-volunteer balance, member recognition, and effective communication – to facilitate member well-being and department functioning.

Instructor: Dave Lewis