Don’t Neglect Your 7% Players
October 6, 2026
Many departments focus on their superstar volunteers – those that show up for the majority of calls. However, those that show up less of the time, say 7%, are also critical to the success of a department. We tend to overlook the level of skills, special talents, and commitment that these members bring. This article by NVFC board member Joe Maruca for Fire Engineering explains why it is important to understand, appreciate, and encourage your department’s 7% players.
