Public trust is the foundation of every successful volunteer fire department. While the Maltese Cross firefighters wear symbolizes courage, service, and sacrifice, it also carries responsibility. Every action, every word, and every choice a firefighter makes reflects not only on the individual, but on the entire fire service family. Join presenter Tom Merrill for this webinar on how professionalism is critical in building and shaping trust, and how every member plays a vital role protecting the department’s reputation and upholding a tradition of excellence.

Presenter: Tom Merrill