Putting Out Fires — Verbal De-escalation Tips for the Fire Service
February 21, 2023
When encountering an upset or angry person in your fire or EMS department, it can be difficult to know what to do. Most de-escalation trainings encourage you to apply logical solutions to emotional situations, which does not work. This highly interactive webinar on Feb. 23 at 2pm ET will teach you de-escalation skills that are surprisingly easy and actually effective. Register.