Bridging the Divide – A Diversity & Inclusion Training

Creating a safe and healthy fire or EMS department requires awareness and acceptance of differences among people. This course discusses ways to embrace diversity and develop an inclusive environment for all, as well as situations to avoid that can have a negative impact on your organization.

Onboarding New Volunteers: Strategies for Long-term Retention

Volunteer fire departments are constantly recruiting new members into their ranks. Learn best practices for onboarding new firefighters through a series of strategies that will help ensure your department has a properly managed onboarding process that leads to long-term retention.

Showing Why You Are Worth Volunteering With

The fire service is reportedly showing a decrease in qualified candidates to enter the workforce but there is a limited change in how recruiting is done. This session provides tools and information that can be applied in departments, including how to reach the largest generation in the workforce - millennials.

Reaching Through the Screen with Social Media

Social media is a cost-effective vehicle for fire departments to reach members, potential volunteers, and donors. This webinar will introduce you to diverse social media platforms, help you identify your goals, and offer you an easy-to-follow foundation for developing your social media strategy.    

Investing in Your Volunteers

Providing resources and support to your department’s volunteers and showing them the value of what they are doing are critical to keeping them active. This webinar, sponsored by ESO, discusses how to re-invest in your volunteers to keep them motivated, involved, and healthy and increase the success of your department.

Recruiting Exceptional Crew Members in Competitive Times

Using data-driven tactics to draw in and keep qualified candidates is essential to the future of the fire service. Learn about current recruitment trends and how to change recruitment tactics using a data-driven development program.

Harassment in the Fire Hall

Harassment in the fire service harms individuals as well as the entire organization. Learn how to identify behaviors that “cross the line,” the importance of creating/enforcing up-to-date policies, and how to increase awareness through training.

Becoming an Ally to Foster Diversity & Inclusion in the Fire Service

Becoming an ally involves fostering relationships that are built on trust, consistency, advocacy, and accountability. This workshop will provide you with deeper insights to yourself and the benefits of inclusion at all levels of your department.

Professional Development for the Volunteer Fire Officer

Volunteer fire officers face challenges on both the operational and administrative sides of the organization. This webinar provides tips to help officers bring members home safely, earn credibility and respect, and competently handle their tasks.

Staffing the Fire Station: A Data-Driven Approach to Recruiting Millennials

Learn what motivates young adults, what they find rewarding about serving in the fire service, and how this information can be used effectively to revitalize recruitment efforts.

Diversity and Inclusion in Fire and EMS Services – 20/20

Learn to help bring diversity and inclusion into better focus for the fire and emergency services, so that we can benefit from it instead of being challenged by it.

Volunteer EMS Recruitment: Positive Marketing and Blended Service

Learn how positive marketing and imaging can improve recruitment and retention for volunteer EMS and how to successfully blend paid and volunteer personnel to keep morale high and aid in the recruitment of volunteer providers.

Being Fair to Everyone: Why Diversity & Inclusion are Important for You and Your Department

This course is aimed at increasing the participants' cultural awareness, knowledge, and skills in order to benefit emergency service organizations by promoting the inclusion of different identity groups and facilitating teamwork.

Volunteer Recruitment in the Emergency Services

This webinar examines the common recruitment barriers, evaluates tactics, and identifies ways to attract new volunteers.

Volunteer Retention in the Emergency Services

This webinar discusses challenges to retaining volunteers and helps departments identify ways to address their volunteers’ needs and maintain adequate staffing levels.

Leadership for the Fire and Emergency Services

This on-demand course provides an overview of leadership roles, how anyone can be a leader regardless of rank, and tips to help in succeeding as an emergency service leader.

Grant Writing for the Emergency Services

This course educates fire and emergency services personnel on how to write a successful grant narrative. Participants are also introduced to a variety of funding opportunities, including government and private grants.