Taking Responsibility for Your Fire Department’s Public Image

The U.S. fire service has built a positive reputation on service to others, but the actions of a few can damage the very reputation that others worked so hard to establish. It has been 10 years since the release of the Fire Service Reputation Management White Paper, which laid the foundation for the Firefighter Code of Ethics. In this article for Fire Engineering, NVFC Maryland director David Lewis reviews the primary issues identified in the white paper and where we stand today.