NVFC Recruitment & Retention Experience

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2020 NVFC Recruitment & Retention Experience | Cleveland, Ohio


WHEN: Friday, September 25, through Saturday, September 26, 2020

WHERE: Hyatt Regency Cleveland At The Arcade, 420 Superior Avenue East, Cleveland, OH 44114

PURPOSE: The NVFC Recruitment and Retention (R&R) Experience is a new interactive education and networking conference that will bring together fire and EMS personnel from across the country to participate in valuable classroom training and idea exchange relating to volunteer emergency service staffing issues.

NETWORKING SOCIAL: The NVFC R&R Experience features an evening networking social on Friday, September 25 – a chance to relax and connect with your colleagues. The social includes refreshments and a mini-expo. Sponsorships will be available soon!

WHO SHOULD ATTEND: The conference is open to all first responders nationwide and will be targeted toward department leadership and recruitment officers.  Attendance is limited.

AGENDA: Download the Schedule-At-a-Glance

REGISTER: Register here. The event fee is $129 and covers two days of training and most meals. Attendance is limited!

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Stay tuned for information on CEUs.

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The R&R Experience will be held at the historic Hyatt Regency Cleveland at The Arcade. Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Stay steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues.

The NVFC has secured a room block at the conference hotel at the special rate of $139/night for single/double occupancy, $164.00 for triples, and $189.00 for quad rooms. To make your reservation, use group code NVF:

  • Online
  • By phone at 216-575-1234

Book by September 1, 2020. Please note, overnight parking at the conference hotel is $34/night. There are many public lots at a lower rate available within short walking distance.

Cleveland, OH, has a dynamic walkable downtown with sports stadiums, museums, restaurants, and waterfront activities. It is served by Cleveland Hopkins International Airport (CHE). Find information on transportation to/from the airport here.

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The NVFC is pleased to offer stipends to help offset the travel costs related to the Recruitment & Retention (R&R) Experience. Each individual requesting a stipend must apply separately.

2020 NVFC R&R Experience Travel Stipends provide $750 per person for reimbursement of travel and conference expenses, including lodging at the conference hotel rate, round-trip airfare, cab/shuttle fare, and/or mileage, and the registration fee. Please note that attendees will be responsible for any additional expenses.

To apply, provide the requested information on this form. Applications will be reviewed on a monthly basis. Please note, limited stipends are available! Submit early to ensure you have the opportunity to receive one.

Review schedule:

  • Received by June 1 – Notifications by June 20
  • Received by July 1 – Notifications by July 20
  • Received by August 1 – Notifications by August 20


  • Applicants must be a volunteer department leader or R&R officer/coordinator.
  • You or your department must be a current member of the NVFC. Membership options and benefits can be found at www.nvfc.org/join.
  • Applicants must live more than 60 miles from Cleveland.
  • Applicants are required to submit a letter of recommendation from a department or city leader.
  • A maximum of two representatives per department can receive reimbursement. (Please note that scholarships are selected on an individual basis; not by department.)
  • Only one individual per household will be considered.
  • Applicants must register for the conference at the rate of $129 to secure their spot.

Questions? Contact Rachel Buczynski, conference planner, at rachel@nvfc.org or 202-887-5700.

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The application period for the Call for Presentations is now closed. All applicants will be notified by the end of March.

The NVFC is accepting proposals from qualified instructors and speakers for presentations to educate first responders about critical issues in recruitment and retention in the fire and emergency services.

The 2020 NVFC R&R Experience theme is A Forum for the Future. The new R&R-focused event will be an opportunity for fire and EMS personnel from across the country to participate in valuable classroom training as well as exchange ideas and best practices with their peers. The conference is open to all first responders nationwide but will be targeted toward department leadership and recruitment officers. Eight breakout sessions will be offered; each should be 90 minutes in length.

Examples of relevant presentation topics include, but are not limited to:

  • Diversity & inclusion
  • Working intergenerationally
  • Work-life balance
  • Marketing your department
  • Finding funding
  • Reputation management
  • Department culture
  • Youth development
  • Supporting your volunteers

A peer review team will evaluate all presentation proposals. Selections will be made based on quality, relevance, focus, practical application, and the presenter’s experience and credentials. Selected presenters will be notified by February 28.

The NVFC will cover travel expenses and provide a stipend for selected presenters. Teaching teams are welcome to apply, but only one instructor per course can receive travel reimbursement/stipend. Please note, while organizations and companies are welcome to apply to share their subject matter expertise, all courses must be educational in nature.

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Sponsorship opportunities coming soon. Questions? Contact Meg Goldberg, engagement manager, at meg@nvfc.org or 202-887-5700.

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Contact Rachel Buczynski, conference planner, at Rachel@nvfc.org or 202-887-5700. Read about the NVFC’s health & safety conference, the NVFC Training Summit, at www.nvfc.org/summit.

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