Bureau of Justice Assistance Posts PSOB Performance Measures for FY 2013
June 24, 2014
On May 22, the Bureau of Justice Assistance (BJA) reported the results of two key performance measures related to the Public Safety Officers Benefits (PSOB) program: 1) the average time to receive basic required claim documents from agencies and survivors, and 2) the average time to review and determine a claim, once all basic required documents are received. The performance measures, which have been posted online, reflect data from death and disability claims filed in FY 2013 (between October 1, 2012 and September 30, 2013).
The PSOB Office received a total of 294 death claims and 90 disability claims in FY 2013. As of May 1, 2014, there were 247 death claims and 41 disability claims for which outreach for required documents was completed. The processing time to receive the basic required documents for death claims averaged 118 days, or 17 weeks, and for disability claims averaged 105 days, or 15 weeks.
As of May 1, 2014, the PSOB Office had made a final determination on 99 death claims and 24 disability claims. For death claims the average processing time was about 127 days, or 18 weeks. For disability claims the average processing time was 186 days or 26.5 weeks. 86 of the 99 death claims and 14 of the 24 disability claims were approved.